Official Policies



Access to Site:
A legal parking space at least 60 feet of level open space on the street, 12 ft. in height and 9' ft wide will be accessible at least 20 minutes prior to scheduled start time. Customer further represents that it is responsible for any licenses, permits or other approvals required by the municipality in which Customer’s property is located.

Deposit:
A deposit of $75.00 will be due upon booking your event.

Final Payment: 
Please have your final payment ready in either cash or by credit card, prior to the commencement of your event. Please note that we are unable to start the event without final payment.

Travel Surcharge:
Our primary service area, is a 20-mile radius in Columbus, GA. A  fuel surcharge fee for 20-30 miles - add $40, Over 30 miles call for price.See our Service Area for coverage areas.

Cancellations and Rescheduling:
Cancellations made 14 or more days prior to an event will only incur credit card processing fee used for the deposit. Cancellations made less than 14 days prior to an event will incur a non-refundable cancellation charge equal to the amount of deposit, unless the event is rescheduled for a later date. You must reschedule within six months of the original event date.  Parties may only be rescheduled once and are subject to a $75 change fee. For cancellations made by Jolly Jump Inflatables LLC, Jolly Jump Inflatables LLC will provide the following provisions, a) a full refund if payment had already been made, and b) at least a 10% discount on the client’s next booking with Jolly Jump Inflatables LLC. Rescheduling for events canceled due to inclement weather shall be accommodated when possible. Rescheduled events are subject to availability.

Operation of Games:
Customer acknowledges that while all machines are maintained to proper working condition, sometimes machine breakdowns can happen.  Jolly Jump Inflatables LLC will make commercially reasonable efforts to maintain proper function of all games, however, does not warrant that all games will be functioning on the date of Customer’s event.

Guest Capacity & Supervision:
The arcade trailer can hold up to 18 guests at one time. More than 20 guests, they will need to be divided into groups. This is for the safety of all guests. A Mobile Arcade 2 Go Host will remain on-site throughout the event to assist guests and ensure proper operation of games. However, it is the responsibility of the Customer, guest and/or guests’ parents or guardians to supervise the event.

Event Duration:
The arcade will be available for the exact length of time booked on your reservation confirmation. We will make every effort to accommodate requests to extend the duration of the event; however, we cannot guarantee the arcade will be available due to pre-set schedules. 

Food/Smoking/Pets:
No food or drink is allowed inside the arcade trailer. Smoking inside the arcade trailer is expressly prohibited. No pets are allowed inside the arcade. Jolly Jump Inflatables LLC will assess a cleaning fee in the event this rule is not adhered to.

Liability:
In order to prevent liability resulting from accidental injury to any individual attending this event, Jolly Jump Inflatables LLC reserves the right to deny any guest access to trailer or equipment. Client accepts full responsibility and is liable for any damages, injuries, or delays that occur as a result of failure to comply with these provisions. In the event of circumstance deemed by Mobile Arcade 2 Go Host to present a real or implied threat of injury or harm to the Mobile Arcade 2 Go Host, equipment, or recordings, then it will be the Client's responsibility, upon notification, to take action to remedy the situation. If no action is taken, the Mobile Arcade 2 Go Host reserves the right, in extreme instances, to cease performance until such time as Client resolves the threatening situation. Jolly Jump Inflatables LLC assumes no responsibility or liability for accidents or damages caused during your event to or by your guests or to your property. Under no circumstances shall Jolly Jump Inflatables liability be greater than the amount paid by Customer under this Agreement. Jolly Jump Inflatables LLC shall not be liable for any indirect or consequential damages.

Severe/Inclement Weather:  
Jolly Jump Inflatables LLC game trailer was designed for all types of weather conditions. The trailer is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not cooperate with your scheduled event. If we are not able to provide our services due to severe and unexpected weather conditions (such as, heavy rain, flooding, extreme winds, thunder/lightening, etc.) we reserve the right to reschedule your service to preserve the safety of our staff, equipment, and you and your guests.

By Submitting Payment you agree to these terms.